Your next emergency call is 90 seconds away from going to a competitor.
We answer every residential plumbing lead — 24/7 — in under 60 seconds. Text, call, and booked. Before your phone even finishes ringing.
Don't take our word for it. Make us prove it.
Enter your number. We'll call you in the next 60 seconds with our AI agent. No signup, no CRM, no cost. You hang up whenever you want.
- TCPA-compliant — one-time demo call only
- Average wait: 47 seconds
- Talk as long as you want — hang up anytime
The average plumbing shop loses 1 out of every 4 after-hours leads.
A customer's pipe bursts at 11pm. They're panicking. Water's pooling in the basement. They grab their phone and Google “emergency plumber near me.” They call the first three results. The first one that picks up — or texts back within 60 seconds — gets the $1,800 job. The other two lose a customer for life.
If that customer called you first but got voicemail, you didn't lose one job. You lost the repipe they were going to need next spring. The water heater replacement in 18 months. Their three neighbors. Their five-star Google review. That's a $6,000 lifetime customer — gone, because you were asleep.
How IntakeDigital answers every call, even at 3am.
Lead comes in
Website form, missed call, Google LSA, Thumbtack, Yelp — every channel funnels to us in real time.
We respond in under 60 seconds
Personalized text hits their phone before they've closed the tab on the next plumber's website. “Hi Jennifer, this is Mike from ABC Plumbing. I see you have a leak. Can I call you in the next 2 minutes?”
We qualify and triage
AI asks the right plumbing questions: Is water actively flowing? Do you know where your shut-off valve is? Is this a rental or owner-occupied? Emergency or can-it-wait? Dispatcher gets a clean, ready-to-book lead.
You book the job
Your CSR or dispatcher gets a Slack ping, CRM push, or text with the qualified lead. All they do is confirm the appointment. We did the rest.
Here's what it actually sounds like.
Every text goes out branded as your company. Same name, same area code, same voice your best CSR would use. Short. Specific. Human.
No "thanks for reaching out." No canned reply. A real question tied to the actual job, sent before the homeowner has time to text the next plumber on the list.
Why a regular answering service won't save you.
An answering service takes a message. We close the lead. Here's the difference.
| Answering service | In-house CSR | IntakeDigital | |
|---|---|---|---|
| Picks up after hours | Yes | No | Yes |
| Responds in under 60 seconds | No | Sometimes | Yes |
| Asks plumbing-specific questions | No | Yes | Yes |
| Books appointments directly | No | Yes | Yes |
| Works at 3am Saturday | Yes | No | Yes |
| Cost per month | $300–$800 | $4,500+ | $1,500 |
Built for the reality of running a plumbing shop.
Emergency-aware triage
Our AI knows the difference between a slow drip and a flooding basement. Emergencies get dispatched immediately. Non-emergencies get scheduled. Your techs stop wasting windshield time on jobs that could've waited.
After-hours is our specialty
60% of plumbing revenue happens between 5pm and 8am. Weekends. Holidays. The exact hours your CSR isn't working. That's when we shine. One more booked Saturday emergency pays for us for a year.
We speak plumbing
We're not a generic AI receptionist reading from a script about 'your service area.' Our agent asks about shut-off valves, water heater age, camera inspections, hydro jetting vs snaking. The lead doesn't feel like they called a bot.
I spent six months calling plumbing shops at night.
I called 312 plumbing shops between 6pm and 2am over six months. I had a real problem — a slab leak — and I wanted to see who picked up.
187 went straight to voicemail. 64 routed to an answering service that promised a callback the next morning. 38 picked up but couldn't dispatch a tech. Only 23 owners answered their own phone, and of those, 9 booked me on the spot.
The 9 who picked up got the job. The other 303 — in aggregate — lost roughly $560,000 of work over those six months. Most of them never knew the calls happened.
That's why this product exists. Not because plumbers are bad at their jobs — they're great at their jobs. They're just asleep at 11pm on a Saturday, like normal humans should be. We pick up the phone so they don't have to.
One price. Everything included. No tiers.
Or $15,000/year paid annually (save $3,000).
The ones every plumbing owner asks.
What CRM do I need?
We integrate with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and a few others. If you're using something else, we'll connect via webhook or just text your dispatcher directly. CRM isn't required.
What happens if the AI can't answer a question?
It escalates. The lead gets flagged for a human callback within 15 minutes. We'd rather miss a qualifying question than fumble a real customer conversation.
Can the AI actually book appointments?
Yes, for most shops. We integrate with your scheduling system and book during available windows. For complex jobs that need a tech's judgment, we capture the lead and hand to your dispatcher.
Is this legal? TCPA, A2P 10DLC, all that?
Yes, and we handle the entire compliance setup for you. A2P 10DLC registration takes 3-10 days — we start it on day one of onboarding.
How long does setup take?
7 days from contract signature to live answering. Most of the work is on our side — you give us CRM access and a 30-minute onboarding call. That’s it.
What if I'm not happy?
30-day money-back guarantee. If we haven't booked you at least 5 additional jobs by day 30, we refund everything — setup fee and first month. No questions.
Why plumbing specifically?
Because a missed plumbing call is the most expensive missed call in the trades. Emergencies happen at 2am. Decisions are made in under 60 seconds. The math is brutal and obvious. This is where speed matters most.
Your next after-hours lead is about to call a competitor.
Unless it calls us first.
One-time demo call · TCPA-compliant · Hang up anytime